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ORDERS POLICY

 

Forms of Payment:  We accept Visa, MasterCard, American Express, Discover, and PayPal.

 

Using your Z Dollars:  Your Z dollars is always available for use and will never expire.  Z Dollars is good towards any FazPaz merchandise. Expedited shipping services and all other associating fees are not applicable.

Please note: When selecting Z Dollars as primary form of payment during checkout and expedited shipping services has been added to your order, FazPaz requires you to also select credit card or PayPal as a secondary form of payment to pay for the expedited shipping services separately since those fees are not covered by Z Dollars. 

 

In the event that your credit card is declined:  Please make sure your billing address is entered correctly and is associated with the corresponding credit card. If you are still experiencing difficulties completing your transaction, please kindly contact your financial institution to determine the cause. 

 

To cancel or change your order:  Please contact us immediately within 12 hours of submitting your order with your cancellation or change request. To expedite the request and avoid any delay, please kindly include your order number with your request. Cancellation or change requests received by FazPaz after 12 hours of placing your order may be subject to additional fees associated with the cancellation or change request.

 

If an item you ordered is out-of-stock or back-ordered: Our goal is to deliver your requested order in a timely manner and without defect. However, our merchandise is subject to availability and can change without notice. If the item you ordered is temporarily out-of-stock or no longer available, FazPaz will contact you immediately by email for other possible options. 

 

Our site is secure, and so is your information: The security of your payment and personal information is our top priority. Our Secure Sockets Layer (SSL) protocol has the premier industry certification and guarantees secure and safe online transactions, 24 hours a day, 7 days a week. All of your personal information, including credit card number, name and address, will be encrpyted so that it cannot be read over the Internet.

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